1. This website www.pulledparts.co.uk is owned and operated by:
Angel Refurbs Bradford Limited
Unit 2 Swinnow Grange Mills
Leeds
West Yorkshire
England
LS13 4EP
VAT Number: 431 4432 31
Registered in England: 14569235
Other trading names are: Pocket Geek Tech Repair Bradford
If you need to contact us, please use the details below.
Any letters to be delivered to:
100 Rooley Avenue
Bradford
West Yorkshire
England BD6 1DB
Email: pocketgeekbradford@gmail.com
2. Purchase Agreement
2.1 Order Placement:
By placing an order on our platform, you are entering into an agreement to purchase goods from us. A confirmation email will be sent upon receiving your order.
2.2 Availability and Pricing:
In the event that the goods become unavailable or a pricing error occurs, we will promptly notify you.
2.3 Product Presentation:
Please be aware that the product images on our website are for illustrative purposes, and there may be slight variations in the actual goods.
2.4 Colour Accuracy:
While we strive for accuracy, we cannot guarantee that your monitor will accurately depict the colours of the goods.
2.5 Acceptance of Terms:
Your order placement signifies your agreement to comply with these terms, including our Privacy Policy and the Terms of Website Use, collectively governing your interaction with our platform.
3. Placing an Order
3.1 Product Selection:
To initiate an order, utilise our website by selecting your desired product and adding it to your basket. You have the flexibility to remove any unnecessary items from your basket at any point.
3.2 Checkout Process:
Carriage charges will be calculated during the checkout process, allowing you to review them before finalising your order.
3.3 Payment Terms:
Full payment for the selected goods is required at the time of ordering.
3.4 Secure Payment:
We employ secure payment facilities to ensure the safety of your online transactions.
3.5 Promotional Prices:
Promotional prices are applicable only during the specified period.
3.6 Currency and Tax:
All prices displayed on our website are in UK pounds and include Value Added Tax at the prevailing rate.
3.7 Order Changes:
Once your order is confirmed, modifications may not be possible or may result in additional charges or delays.
3.8 Dispatch Notification:
Upon completion of your order, we will notify you of the dispatch date.
4. Delivery & Carriage Charges
4.1 Dispatch Timing:
Goods will typically leave our warehouse within 24 hours of placing the order, excluding weekends and bank holidays. In the event of a potential delay, you will be notified via email.
4.2 Delivery Estimate:
Your delivery estimate is dependent on the option selected at the time of order.
4.3 Multiple Deliveries:
It is possible that your order may arrive in more than one delivery.
4.4 Shipping Restrictions:
Certain items, such as notebook batteries, may only be available for delivery to mainland UK due to shipping constraints. Any restrictions are clearly outlined in the item’s description.
4.5 Packaging Disposal:
The responsibility for disposing of packing materials rests with you.
4.6 Address Changes:
If you alter the delivery address after dispatch, we reserve the right to pass on any additional charges incurred by our carriers for redirecting your delivery.
4.7 Inspection on Delivery:
Upon delivery, please inspect the goods. Any damage must be reported to us within 14 days of receipt. Failure to contact us within this timeframe implies acceptance of the goods in their delivered condition, and we may be unable to honour replacements. We may request pictures of packaging and goods to verify damage and process claims with the courier.
4.8 Lost or Damaged Goods:
If the goods are lost or damaged during transit, please inform us promptly.
4.9 Unforeseen Circumstances:
In cases beyond our control, such as accidents, breakdowns, natural disasters, acts of god, war, riot, civil commotion, malicious damage, or default by our suppliers, we may be prevented from delivering your goods as planned. While we strive to rectify such situations promptly, we cannot be held responsible for delays or failures caused by these events.
4.10 Reporting Missing Items:
Report any missing items or orders within 14 days (UK) and 20 days (EU).
5. Cancellation and Returns
5.1 Applicability:
This policy excludes goods ordered by businesses exempt from the Distance Selling Regulations or goods exempt from the right to cancel.
5.2 Cancellation Period:
You can cancel your contract within 14 days after the day of delivery. To initiate the cancellation process, please email, fax, or write to us. Unfortunately, we cannot accept cancellations over the phone.
5.3 Reason for Cancellation:
While you’re not obligated to provide a reason for cancellation, a brief explanation would be appreciated and can assist us in enhancing our service.
5.4 Return Procedure:
If you choose to cancel, you must return the goods within 14 days of cancellation, along with the original packaging, to us or our supplier (or any other UK address specified by us) at your expense. Ensure proper packaging to protect against damage.
5.5 Examination Period:
You have the right to examine the goods for 14 days, but goods that have been installed cannot be returned unless they are faulty.
5.7 Refund Process:
We will refund all payments, including any postage/carriage, within 30 days, deducting any costs due under this contract.
5.8 Business Customers:
Business customers or those exempt from distance selling regulations may not cancel an order without mutual agreement.
This cancellation policy does not affect your legal rights, especially in cases where goods are faulty or misdescribed.
6. Faulty Goods / Guarantee
6.1 Problem Notification:
If you encounter an issue with the goods, please inform us via email or in writing, providing details of the problem. Including a digital photograph can be beneficial, often eliminating the need to return the goods for inspection. We will address the matter in accordance with your legal rights.
6.2 Warranty Coverage:
All goods are covered by a warranty against faulty workmanship and materials, subject to the terms and conditions specified in that warranty.
6.3 Statutory Rights:
The warranty is an additional benefit to your statutory rights as a consumer; therefore, your legal rights remain unaffected.
6.4 Exchange Process:
If an exchange becomes necessary, it will be arranged promptly and without charge. Replacement goods will be dispatched only after the original goods have been received at our warehouse and checked, unless otherwise determined at our discretion.
While the cost of returning goods to us is your responsibility, we will refund your reasonable postage costs upon inspection if the goods are found to be faulty. If the goods are not faulty, they will be returned to you, and you will be required to cover our reasonable postage costs.
6.5 Unavailable Items:
In the event that an item is no longer available for replacement, we will propose an alternative. However, our liability extends solely to replacing the faulty goods, and an exact match cannot be guaranteed. In such cases, you will have the option of a refund.
6.6 Disposal Responsibility:
When we replace faulty goods, you are responsible for their disposal if they have not been returned to us previously.
6.7 Liability Disclaimer:
Pulled Parts is not liable for any damage caused to the device during installation.
7. Liability
7.1 Product Compliance:
The products offered on this website are designed to comply with all relevant UK legislation. We cannot guarantee or represent that they comply with legal requirements outside the UK.
7.2 Consequential Loss Disclaimer:
We do not accept liability for any consequential loss of profit or indirect losses. It is advisable not to schedule the installation of goods (if applicable) until you have received and inspected them.
7.3 Functionality and Software Updates:
We do not accept liability for the loss of function in a replacement part due to software updates by the original manufacturer or system supplier.
8. Trade or Business Customers
The following conditions pertain to orders placed by Trade or Business Customers.
8.1 Order Conditions:
Orders may only be cancelled with mutual agreement, confirmed in writing by a Director of our company. We retain the right to impose cancellation and/or restocking charges.
8.2 Claims Procedure:
For missing or damaged items, Trade or Business Customers must lodge claims within 2 days of delivery.
9. Use of Coupons
9.1 Coupon Limitation:
Each transaction is limited to the use of one coupon.
9.2 Trade and Business Customers:
For trade and business customers, coupons are exclusively valid for regular cart transactions. If, at any point in the transaction, the quote system or any other discount system for trade and business customers is employed, coupons become invalid for the remainder of the transaction.
9.3 Promotions and Coupon Use:
All promotions and the use of coupons are at the discretion of Pulled Parts. We reserve the right to decline the use of coupons for transactions.
Website Disclaimer for: www.pulledparts.co.uk
This disclaimer outlines our obligations to you concerning our website. Prior to using this website, please carefully read and understand the terms of this disclaimer. Your use of the website indicates your acceptance of the terms outlined herein. It’s important to note that we may periodically update this disclaimer, so please revisit it in the future for any changes.
1. Use of Website
1.1 Permitted Use:
You are authorised to use our website for personal purposes and are allowed to print and download materials from this website, provided that you refrain from modifying any content without obtaining our consent. Republishing material from this website, whether online or offline, is prohibited without our explicit permission.
1.2 Copyright and Intellectual Property:
The copyright and other intellectual property rights in all material on this website belong to us or our licensors and may not be reproduced without our prior consent.
1.3 Restricted Reproduction:
Except as expressly allowed in paragraph 1.1, no part of this website may be reproduced without our prior written permission.
2. Visitor Conduct
2.1 Non-Proprietary Material:
Except for personally identifiable information, which is addressed in our Privacy Policy, any material you transmit or post on this website is deemed non-proprietary and non-confidential. Unless specified otherwise, we reserve the right to copy, disclose, distribute, incorporate, and utilise such material for various purposes.
2.2 Prohibited Content:
While using this website, you are prohibited from posting or sending any material to or from this website without having obtained all necessary consents. Material that is discriminatory, obscene, pornographic, defamatory, likely to incite racial hatred, in violation of confidentiality or privacy, causing annoyance or inconvenience to others, encouraging or constituting conduct that would be deemed a criminal offence, giving rise to civil liability, or otherwise contrary to the law in the United Kingdom is strictly forbidden.
3. Site Uptime
3.1 Availability Efforts:
We undertake all reasonable measures to ensure continuous availability of this website—24 hours a day, 365 days a year. Despite our efforts, websites may experience downtime due to server and other technical issues. Consequently, we cannot be held liable if this website becomes unavailable at any time.
4. Links to and From Other Websites
4.1 Third-Party Links:
We’ve included links to third-party websites for your convenience. It’s crucial to recognize that we haven’t individually assessed each of these sites. As a result, we disclaim any responsibility for their content or reliability.
4.2 Linking Etiquette:
Should you wish to link to our Website, we welcome it under the condition that you create a link to our pages without duplicating their content. Importantly, please refrain from creating an impression, either directly or indirectly, that we endorse any services or products unless we’ve explicitly granted such endorsement.
4.3 Your Commitment:
Should your linking approach not align with the terms outlined in Paragraph 4.2, you commit to fully indemnify us. This includes taking responsibility for any loss or damage we may incur due to your actions.
5. Exclusion of Liability
5.1 Information Accuracy:
While we make every effort to ensure the accuracy of information on this website, we do not provide a guarantee regarding its correctness or completeness. Neither we nor any other party involved in the creation, maintenance, or delivery of this website shall be liable or held responsible for any loss or damage that may occur to you or a third party resulting from your or their use of our website. This exclusion encompasses not only direct, indirect, or consequential loss but also includes any associated servicing or repair costs.
7. Law and Jurisdiction
7.1 Governing Law:
This Legal Notice is subject to and governed by English law.
7.2 Exclusive Jurisdiction:
Any dispute(s) arising in connection with this Legal Notice falls under the exclusive jurisdiction of the courts of England and Wales.
8. Origin of Parts
8.1 Part Origin – Pulled:
“Pulled” signifies that these parts are genuine components extracted directly from original devices. Every Pulled part is sourced with precision, ensuring it is an authentic component identical to those used in the original manufacturing process. Although we don’t acquire these parts directly from the device manufacturer and aren’t affiliated with them, our rigorous testing guarantees the authenticity and functionality of each part. Every Pulled component consists entirely of genuine parts, maintaining the integrity of the original device.
8.2 Part Origin – Refurbished:
Refurbished parts are those that have undergone a meticulous restoration process. During refurbishment, only original components are used unless otherwise specified in the product description. The condition of the component is explicitly detailed in the product description.
8.3 Our commitment to quality is reflected in our adherence to strict refurbishment standards, and all refurbished and pulled parts are covered by our comprehensive returns policy and warranty.
Quality Assurance Practices:
We employ various practices and procedures to ensure that items we purchase and resell align with our listings’ descriptions. These practices include, but are not limited to:
Complaints Procedure:
In the event that you believe we have breached the description of goods or any part of our vetting procedure, we have a robust complaints procedure in place. Complaints or queries can be directly addressed to our management team reachable via text message at 07720 164350 or via email at pocketgeekbradford@gmail.com.
Trademark Acknowledgment:
All trademarks mentioned in our product descriptions are the property of their respective owners. These mentions are solely for the identification of the manufacturers’ products and do not imply any affiliation or endorsement by these companies.
