At Pocket Geek Tech Repair Bradford, we are committed to safeguarding your privacy. We take the protection of your personal information seriously. Please take a moment to review the following details to understand how our privacy policy applies to you.

What This Privacy Policy Covers:

This privacy policy outlines how Pocket Geek Tech Repair Bradford manages personal information collected and received, encompassing details related to your prior use of our products and services. Personal information refers to data personally identifiable to you, such as your name, address, email address, or phone number, and is not publicly available otherwise. Rest assured, our data handling practices are secure and adhere to the guidelines set forth by the General Data Protection Regulation (GDPR).

Who are we?

Angel Refurbs Bradford Limited, trading as Pocket Geek Tech Repair Bradford. We are a replacement parts specialist based in Odsal, Bradford. Our registered address is Unit 2 Swinnow Grange Mills, Leeds, West Yorkshire, England, LS13 4EP. Our trading address is 100 Rooley Avenue, Bradford, West Yorkshire, England, BD6 1DB. Our company number is 14569235. You can contact us on pocketgeekbradford@gmail.com.

How We Collect Your Information:

Pocket Geek Tech Repair Bradford gathers personal information during account registration on our website. This occurs when you register for our newsletter, make a purchase, or create an account. Additionally, we may collect data when you engage with our products or services, browse our website, or visit our physical premises.

Types of Information Collected:

The personal information we gather from you may encompass details such as your name, address, email address, IP address, and information about accessed web pages and timing. Additionally, we may collect:

• Order Information: Necessary details to complete a transaction.
• Search Terms: Terms used to discover our website.
• Browsing Behaviour: Records of your browsing behaviour, including links clicked, facilitated by cookies placed on your device during website visits. You can manage cookie preferences through our comprehensive cookies policy or disable cookies in your browser settings. Note: Disabling cookies may impact website functionality.

• Personal Data Retention: We retain all personal information disclosed by you and do not seek to append personal data without your explicit permission.
• Engagement Metrics: Metrics related to your interaction with emails and SMS messages from us.
• Browser’s User Agent: Freely transmitted by your computer, it includes browser build information, device type, and computer operating system.

We exclusively collect and use your information for lawful and legitimate business purposes. Information disclosure to third parties is solely for goods delivery purposes. Email communications are limited to order-related matters unless you’ve subscribed to our newsletter and explicitly consented to additional communications, such as product updates, special offers, or other marketing information.

Please carefully review our Terms and Conditions of Sale for all transactions on the website, as they apply without affecting your statutory rights. Any changes to these terms will be effective upon amendment.

Information We Will Not Collect:

We do not collect information related to browsing habits outside of our domain(s) (pulledparts.co.uk).

How Your Information Is Used:
Pocket Geek Tech Repair Bradford utilises your information for the following purposes:

• Improving and Customizing Marketing and Content: Enhancing and tailoring the marketing and content you encounter.
• Fulfilling Product and Service Requests: Meeting your requests for products and services.
• Order Notifications: Informing you via email, phone, or SMS about the status of your order.
• Service Improvement: Enhancing and refining our services.

• Personal Information Requests: Contacting you regarding requests for your personal information.
• Sending Communications of Interest: Sending communications, such as product updates and special offers, that may interest you. These emails are sent only if you have opted in by subscribing to our newsletter.
• Anonymous Reporting: Providing anonymous reporting for internal use.

Data Security:

At Pocket Geek Tech Repair Bradford, we implement robust physical, electronic, and procedural safeguards that align with government legislation and regulations to protect the personal information we hold about you. Regardless of the location of your information, we ensure the presence of appropriate physical and technological security measures. Additionally, when outsourcing processes, we verify that our suppliers maintain suitable security measures.

It is important to note that under no circumstances do we retain any record of your payment information, such as credit/debit card details. This sensitive information is securely deleted immediately upon the completion of your purchase.

Who Has Access to Your Information:

Pocket Geek Tech Repair Bradford adheres to a strict policy of not renting, selling, or sharing your personal information with other individuals or non-affiliated companies, except in the following instances:

• Necessary Sharing: We may share information when deemed necessary to investigate, prevent, or take action against illegal activities, suspected fraud, potential threats to physical safety, violations of Pocket Geek Tech Repair Bradford’s terms of use, or as otherwise required by law.
• Company Acquisition or Merger: If Pocket Geek Tech Repair Bradford is acquired by or merged with another company, we may transfer information about you. In such cases, we will notify you before your information is transferred, and it becomes subject to a different privacy policy.
• Employee Access: Access to your personal information by our employees is limited to instances where it is absolutely necessary for them to fulfil our obligations to you as a customer. Our staff undergoes training on privacy obligations regarding your information.

• Legal Compliance: We may respond to subpoenas, court orders, or legal processes to establish or exercise our legal rights or defend against legal claims.
• Collaboration with Third Parties: Pocket Geek Tech Repair Bradford collaborates with vendors, partners, advertisers, and service providers across various industries and business categories.

How to Edit or Delete Your Data:

• Editing Information: You can edit your information by logging into your Pocket Geek Tech Repair Bradford account or by reaching out to us at pocketgeekbradford@gmail.com using the email address associated with the account you wish to edit.
• Deletion Requests: If you wish to be removed from our database, you can make a request at any time by emailing pocketgeekbradford@gmail.com from the email address linked to the account you want to delete.
• Requesting Personal Information Copy: To obtain a copy of your personal information, you may request it by emailing pocketgeekbradford@gmail.com from the email address associated with your account. This service is provided free of charge and will be fulfilled within 30 days of receiving the request.
• Fees for Unfounded or Excessive Requests: In cases where a request is deemed manifestly unfounded or excessive, we reserve the right to charge a fee. Additional fees may apply if you request further copies of the same information.
• Updating Records: We will promptly update our records when notified of changes to your details.
• Privacy Rights Observance: We respect the rights granted to you under applicable privacy and data protection laws. Queries related to privacy issues are dealt with transparently and promptly.
• Contacting ICO: If you haven’t received a response within 30 days, you have the right to contact the Information Commissioner’s Office (ICO) at Wycliffe House, Water Lane, Wilmslow, SK9 5AF, via email at https://ico.org.uk/global/contact-us/email, or by telephone at 0303 123 1113.

Right to Object:
You have the right to object to:

• Processing Based on Legitimate Interests or Official Authority: Object to processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority, including profiling.
• Direct Marketing: Object to direct marketing, including profiling.
• Processing for Research and Statistics: Object to processing for purposes of

scientific/historical research and statistics. You can exercise these rights by:

• Contacting Us: If you wish to object to the use of your data as outlined above, please contact us immediately.
• Unsubscribing from Marketing Emails: You can stop receiving marketing and sales emails from us by using the unsubscribe link located at the bottom of our marketing emails or by contacting us here. To fulfil your unsubscribe request, we may retain your email address for the purpose of including it in an exclusion list. If you prefer to remove your details from our database entirely, you can do so by emailing us at pocketgeekbradford@gmail.com. Please note that completing one of our data capture forms may result in receiving marketing emails in the future. Your right to opt-out is protected and can be exercised in the same manner as previously requested.

Data Retention Duration:

We are committed to regularly reviewing and assessing the quality of our information. To maintain the highest standards, we implement and adhere to information retention policies specific to your data. These policies ensure that your information is securely disposed of at the conclusion of the appropriate retention period.

Use of Cookies:
This website uses cookies.
For more information on how we use cookies, please see our Cookie Policy.

Links to Other Websites:

While our website may include links to other websites of interest, it’s important to note that once you use these links to leave our site, we no longer have control over external websites or their cookie usage policies. Consequently, we cannot take responsibility for the protection and privacy of any information you provide while visiting such sites. This privacy statement does not extend to these external sites. Exercise caution and review the privacy statement applicable to each external website.

Updates to this Privacy Policy:

Pocket Geek Tech Repair Bradford reserves the right to revise this privacy policy. If substantial changes are made in how we manage your personal information, we will apprise you through a notice sent to the primary email address provided in your Pocket Geek Tech Repair Bradford account or through a prominently displayed notice on our website.